Development Help Desk and Relief

The Development Helpdesk and Relief Programme serves as the primary entry point to the Sunshine Life Centre.

Through consultations, information, referrals, relief support, and development planning, we help individuals and families identify opportunities, overcome challenges, and access the support they need to improve their wellbeing and livelihoods.

Whether you need immediate assistance, information about our programmes, help finding employment, support starting a business, food security assistance, wellbeing support, or referrals to other services, the Development Helpdesk is the best place to start.

Development Planning 

Some individuals and families face multiple barriers such as food insecurity, long-term unemployment, family challenges, mental health concerns, or substance abuse.

These Development Clients may be invited to participate in:

• A baseline evaluation
• A Development Planning Workshop
• An Individual Development Plan (IDP)
• Ongoing support and progress reviews

This process helps create a realistic pathway toward improved wellbeing, participation, and self-reliance.

Voucher System

Development Clients can earn vouchers through participation in approved developmental activities.

Examples include:

• Evaluations
• Development Planning Workshops
• Mental Health and Wellbeing consultations
• Support group attendance
• Work for Life participation
• Work Readiness Training
• Occupational Skills Training
• Other approved developmental activities

Vouchers contribute toward access to food parcels and other forms of support while encouraging active participation in personal development and livelihood pathways.

This programme is open to:

• Individuals seeking information or support
• Unemployed youth and adults
• Vulnerable households
• Families facing hardship
• Individuals seeking access to Sunshine Life Centre programmes
• Community members requiring referrals to other services

General Participants

Development Helpdesk → Programme Registration → Programme Participation

Development Clients

Development Helpdesk → Evaluation → Development Planning Workshop → Individual Development Plan → Programme Participation → Progress Reviews

We work closely with NGOs, businesses, government departments, educational institutions, health services, rehabilitation centres, and community organisations to help people access the support and opportunities they need.

If we cannot assist directly, we will do our best to connect you to someone who can.